FAQ
You got a question? Here you will find answers to frequently asked questions. If you are missing a question don't hesitate to contact us by mail or phone.
General
Use the search function by entering an item number, model name or product description, or use the filter options in the appropriate product category.
The technical sketches can be found on the individual product pages. In addition, many articles include a download function with a PDF file for installation instructions and technical details.
A 2D or 3D drawing is available on request.
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Click on my account at the top right to log in with your username and password.
If you are a new customer, you can register at the top right via the my account button.
Clicking on my account you can view your order history, change saved addresses and change your personal information, such as your email address or password.
If you cannot find the item you are looking for in our online range using the item number, product name or filter function, please contact us directly.
You have the following options:
Via contact form
By phone at: +44 (0)1782 491 030
by email to: sales@g-fittings.com
No, our offer is exclusively aimed at business to business.
Information on data protection can be found at: https://g-fittings.shop/en/privacy-policy
No. As the color reproduction differs from screen to screen, product images, drawings or illustrations cannot be binding. The information on the product detail page and ultimately in the order confirmation therefore determines the product quality.
If you have forgotten your password, click the Forgot your password? Link. Top right under My account. Enter your registration email address on the next page. An email with a link will then be sent to the specified address. If you follow this link, you will be taken to a secure page where you will have the option to reassign your password.
For a glass / mirror request you can fill in our request form. We will then send you an individual offer.
You can also have our pipes cut individually. In the product description you will always find the appropriate link to the sawn article, in which you can indicate the desired length.
Installation instructions can be found on the Downloads tab in the respective product.