Online return form

We make every effort to deliver only flawless goods to our customers. Should you nevertheless have any reason to complain about a delivery, we ask you to fill out the following form completely and to send it to us.

Our staff will then get in touch with you.

Do you have any questions about your return?

Our customers are always our first priority and you should not hesitate to contact us if you have any questions about a complaint.

What should you do?

  1. Fill out the form completely
  2. Print out the confirmation and pack the goods securely
  3. Send the goods back to us

Return address:

G-Fittings GmbH
Return Department
Marie-Curie-Straße 16-18
D-46446 Emmerich am Rhein

Online return form
Please enter these characters in the following text field.

This is a VMP article. These products cannot be send for refund.

The goods can be returned to G-Fittings GmbH within fourteen (14) days after the delivery date for crediting or exchange.

G-Fittings will only accept returns if they are in a good, saleable condition and in original packaging. It is exclusively at the discretion of G-Fittings GmbH to determine whether goods are solid and can be resold. All goods which G-Fittings believes cannot be resold will only be returned to the buyer at the buyer’s express request and at the buyer’s expense. The latter is notwithstanding the discretion of G-Fittings to decide whether the goods are solid and resalable. Goods shall be deemed unsuitable for sale if they are returned in a packaging other than their original packaging or if the quantity of goods returned differs from the quantities originally delivered.

G-Fittings GmbH reserves the right to charge 15% of the sales price of the returned goods for use and restocking.

Goods ordered specifically for the buyer or pre-assembled products (VMP) cannot be returned for credit or exchange.

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